SurLog Privacy Policy

This application collects certain personal data from its users.

We do not use names, Apple ID, or any other personal user data for targeted advertising. Data collected by the app is used solely for app functionality, analytics, subscriptions, and user support.

Summary of the Privacy Policy

Personal data is collected for the following purposes and processed using the following services:

Analytics

Personal Data: app usage data, crash and performance data, other diagnostic data, user and device IDs

Services used: Amplitude, Sentry

Support

Personal Data:data generated by the user during customer support interactions

Notifications

Personal Data: user ID

Services used: OneSignal

Subscription Management

Personal Data: purchase data, user ID

Services used: RevenueCat

Additional Information on Personal Data

Push Notifications

The app may send push notifications to the user for alerts and updates.

Types of Collected Data

Personal data collected by the app directly or via third-party services may include:

• Name
• Email address
• Data generated by the user during customer support interactions
• User and device IDs
• Purchase data
• App usage data
• Crash, performance, and other diagnostic data
• Permission to send notifications

Personal data may be provided by the user voluntarily or collected automatically (for example, Usage Data). If the app indicates that certain data is mandatory, refusal to provide such data may make it impossible to use the service.

Methods and Location of Data Processing

Processing Methods

The owner implements security measures to prevent unauthorized access, disclosure, modification, or destruction of data. Processing is carried out using computers and IT tools strictly within the purposes of data collection.

Legal Basis for Processing

• The user has given consent for one or more specific purposes
• Provision of data is necessary to perform a contract with the user
• Processing is necessary to comply with legal obligations
• Processing is related to the legitimate interests of the owner

Data Processing Location

Data is processed at the owner’s offices and other locations where parties involved in processing are located. Data may be transferred to other countries.

Data Retention

Personal data is retained for the period necessary to fulfill the purposes for which it was collected.

Purposes of Processing

• Ensuring the app functions correctly
• Compliance with legal obligations
• Protection of the rights and interests of the owner or users
• Detection of fraudulent or malicious activity
• Analytics, device data access, infrastructure monitoring

Infrastructure Monitoring

This service allows monitoring of app components to improve performance and resolve issues.

User Rights

• Withdraw consent for data processing
• Object to data processing
• Verify and correct their data
• Request deletion of their data

Additional Information

• Personal data may be used in legal proceedings if necessary
• System logs and IP addresses may be collected for app maintenance
• The app does not support “Do Not Track”; check the privacy policies of third-party services
• The policy may be updated; users will be notified on this page
• Apple ID is used for authentication and is also shared with Sentry, Amplitude, RevenueCat, and OneSignal.

Definitions

• Personal Data: information that can identify an individual
• Usage Data: data collected automatically (visit time, user actions, etc.)
• User: a person using the app
• Data Controller: the app owner who determines the purposes and methods of data processing
• Service: services provided by the app

Last Updated: 29.08.2025